Detail Claim Database (DCD)
In 1993, the Massachusetts Commissioner of Insurance mandated all companies writing automobile insurance
in Massachusetts to report specific data on closed auto injury claims to the AIB in order to create and
maintain the DCD to better understand the characteristics of automobile injury claims. The DCD is a unique
database containing a broad array of information and statistics on injuries, treatment, billing, payments,
special claims handling activities, and the professionals and individuals involved with these claims. The DCD
is unparalleled in its level of detail, accuracy, and overall participation and it is viewed as the cornerstone
in the battle against insurance fraud in Massachusetts.
DCD REPORTING
All companies writing auto insurance in Massachusetts must report specific data on closed
injury claims to the DCD. For complete details on reporting instructions for your company, contact
DCDSupport.
DCD TOOLS
Investigative tools are available to insurance company claims staff, managers, and investigators
to provide a unique view of the injury claims experience. The Insurance Fraud Bureau, professional licensing
organizations, criminal justice agencies, and the Massachusetts Division of Insurance also use the DCD to monitor
costs and detect fraudulent practices.
Searches
Powerful search options to query for claims history by name, by address, by medical or legal providers
and by other unique claim characteristics, as well as special tools and reports for SIUs.
Batch Search Request (BSR)
Automated batch search for claims history by name available to incorporate into company claims systems
to provide adjusters with daily updates on open claims.
VINSearch
Search option to query the Massachusetts Private Passenger Statistical loss data by VIN for both liability
and physical damage claims.
Claims Statistics
Aggregate summaries, claims statistics, and distributions available for company and the industry.
TRAINING
Group training and individual support are available on DCD reporting and using the DCD tools. Please contact
DCDSupport.