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AIB Products and Services


The AIB has been the automobile insurance industry’s service bureau in Massachusetts since 1925, offering support for rates, rules and forms as well as actuarial services for private passenger and commercial auto insurance.


Resources for Automobile Insurance Industry


Private Passenger Automobile Policy and Consumer Guide – current and prior versions of the Massachusetts Private Passenger Automobile Insurance Policy and Consumer Guide


Regulatory Information – Regulatory information including filing guidance, DOI bulletins, hearing notices, regulations, court activities, and legislation relevant to the automobile insurance industry


Registered Repair and Glass Shops – Listings of the most current repair and glass shops registered with the Massachusetts Division of Standards.


Assigned Claims Plan – Administration of applications to receive PIP benefits under the Assigned Claims Plan by Massachusetts residents who are injured while occupying or struck by an automobile not insured under the Massachusetts compulsory insurance law and for whom PIP benefits are otherwise unavailable


Detail Claim Database – Administration of the Detail Claim Database and mandatory reporting by all companies writing automobile insurance in Massachusetts


Resources for AIB Member Companies


Advisory Filings and Manuals


Advisory Filings – Private Passenger and Commercial advisory rate, rule and form filings made on behalf of and available to all authorizing companies.


Rate and Rule Manuals – Private Passenger and Commercial Rate and Rule Manuals as approved in the advisory filings.


Forms and Endorsements – Private Passenger and Commercial Forms and Endorsements as approved in the advisory filings.


Ratemaking Data


Ratemaking Data - Annual ratemaking databases containing industry and company specific data compiled from the Massachusetts Private Passenger and Commercial Auto Statistical Plans. Various compilations of exposure and loss data are provided as a resource for companies to use in their own analyses and rate filings.


Actuarial Analyses


Private Passenger Loss Costs – Loss costs at the coverage and the driver class and territory levels, updated annually with each new accident year of data.


Private Passenger Trend Analysis – Analysis of loss trends for private passenger vehicles twice performed twice annually using the most recent rolling accident year loss data. Each analysis includes a discussion of circumstances affecting loss trends in Massachusetts, including catastrophic weather events and ongoing legislative activity.


Financial Data for Profit Models - This report provides quarterly updates of financial results relevant to estimating underwriting profit provisions for private passenger automobile insurance. Updated estimates of risk-free rates, cost of capital, and expected asset returns are included.


Private Passenger Town Index Analysis – An annual analysis providing pure premium indices for each of Massachusetts’ 351 towns (including the 10 Boston subdivisions). Town indices represent the expected loss potential of each town relative to statewide expectations.


Catastrophic and Excess Loss Claims Analysis – An analysis of excess losses and claims affecting the comprehensive coverage for Private Passenger vehicles performed with each new accident year of data. Excess loss and claim ratios that represent the estimated portion of losses and claims that are due to catastrophes and extreme weather events are presented in this analysis, and may be used to smooth results at the town or territory level.


Rate Adequacy Analysis for the Residual Market – AIB’s analysis of rate adequacy in the residual market for each new approved private passenger rate filing. The rate adequacy is based on Massachusetts Automobile Insurance Plan (MAIP) rates on file with the DOI compared to AIB’s estimate of indicated rates for the subset of the market written as involuntary business. The analysis includes an estimate of the overall rate adequacy for the residual market in addition to that by class and territory.


Actuarial Reports


Private Passenger Accident Year Quarterly Development Report – Quarterly report produced on an industry and company basis showing loss experience and development by coverage for the latest seven accident years.


Private Passenger Calendar Quarter Report – Quarterly report produced on an industry and company basis showing loss experience by calendar quarter and rolling calendar year. This report also includes a new paid claim count and salvage and subrogation recoveries separate from paid losses.


Private Passenger Accident Year-to-Date Claims Comparison – Quarterly report produced on an industry and company basis showing loss experience by coverage at quarterly valuations for the latest two accident years.


Private Passenger Calendar Year-to-Date Claims Comparison – Quarterly report produced on an industry and company basis showing results for the latest two years at quarterly valuations. This report contains additional elements relevant to claims handling including claims open and closed (with and without payment) and subrogation and salvage that are not available in the Accident Year Quarterly Development Report or the Accident Year-to-Date Claims Comparison.


Private Passenger Town History – Industry level exposure and accident year loss experience at 15 months of development for the latest ten years by town, AIB Territory, County, and Statewide.


Annual Statement Compilation - Annual Statement data for the latest ten years. Functionality includes MA automobile market share reports, MA state pages and IEE reports.


Other Products and Services


Vehicle Rating Groups (VRG) - The AIB has developed and provides ongoing support for a program for rating liability and physical damage coverages, known as the Vehicle Rating Group (VRG) program. The AIB VRG program uses vehicle risk characteristics to measure expected cost differences and is available at no cost to AIB members.


Vehicle Information System (VIS) Odometer Data – The AIB provides quarterly updates of odometer data from the RMV’s Vehicle Inspection System (VIS) for use by insurance carriers in determining low mileage discount eligibility.


Company SERFF Filings – The AIB periodically downloads private passenger rate, rule, and form filings that the Massachusetts Division of Insurance has placed on file and makes them available to members through the AIB website.


Actuarial Services – Custom actuarial services are available to member companies.


Detail Claim Database (DCD)


DCD Online Search Application : The DCD Search Application is an online tool to query the DCD for closed auto injury claims for information on claimants, insureds, injuries, treatment, medical billing and payments, and special claims handling activities on non-routine claims. Company claims staff and SIUs use the DCD to review prior claims and to highlight the professional and individual liaisons that show patterns of fraud or conspiracies.


Batch Search Request (BSR): The AIB provides an automated batch search from a company’s current open claims against the DCD’s closed claims and other open claims. The daily results output can be incorporated into company claims systems to give adjusters immediate prior and current claims history on all open claims.


DCD Usage Training : The AIB provides customized online or in-house training for company staff and DCD users on the Claim and Provider searches and reports available on the DCD Online Search Application.


VINSearch :  The AIB provides online access to query loss data from the Massachusetts Private Passenger Statistical Plan by VIN. Physical damage adjusters can review VINs for accuracy and see prior physical damage and liability claim loss records from the last 10 years.

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